Customers can charge using Visa, MasterCard, Discover, or American
Express. For new company accounts: Please complete a credit application and fax it to 918-872-6183 including three (3) trade
references from current suppliers and one bank reference. Our terms are 1% 10 days or net 30
To assure prompt and accurate credit on returned merchandise, we ask that you follow these
authorization number must be obtained by contacting our Customer Service Department. This authorization number
is valid for only thirty (30) days from invoice date.
number must be clearly written on each package. If this number is not on your package it will be
Credit or adjustment
is given on mistakes that are our fault, provided you contact our Customer Service Department within five (5)
days from receipt of merchandise.
Returns for which the
customer ordered incorrectly, will be charged a 10% restocking fee and freight return.
Absolutely NO returns
accepted unless the merchandise is in original cartons in new condition. Credit will not be issued for returned
material that has been marked, altered, or abused.
With our quick and efficient service, 95% of all stock orders are shipped with in 24 hours.
Shipments under 65 lbs. will be sent via UPS ground. Shipments over 65 lbs. will be sent truck line, prepaid by us
and added to the customer’s invoice.
Metal Cutting Supply, Inc. offers FedEx, UPS Next Day, Second Day and Third Day Service. All
orders in stock, received before 3:00 PM (Central Time), will be shipped the same day. UPS Next Day and
FedEx Priority shipments will be delivered by 12:00 noon if you are in the
Metal Cutting Supply, Inc. offers intra-metro deliveries at no extra charge. If an order has
been placed and is in stock, it will be at your door within 24 hours.